Technology Services

Frequently Asked Questions

Q: How do I request service?

The FAU Help Desk is the first step in getting help for CoE Technology. You can call them at (561) 297-3999 or fill out the online form to request service http://www.fau.edu/helpdesk

** In emergencies please contact us directly by sending us an email to coetech@fau.edu.

Q: How do I request visual aids equipment (Projector and a laptop)?

For Boca Campus: you may contact the FAU Audio Visual Department (561) 297-3707
http://ulr.fau.edu/avrequest.htm

For Davie: http://www.bcs.fau.edu/av.html

For Jupiter: you may contact Phil Snowhite (561) 296-8709 email psnowhit@fau.edu
http://www.fau.edu/jupiter/faculty-staff/request-form.html

**If you cannot be helped by the Audio Visual Department due to equipment shortages or time pressures, CoE Technology Services can provide a limited amount of loaner computers and projector equipment. You may email your request to: coetech@fau.edu

Q: How do I register for technology training?

 You can visit the following website to register for technology training http://www.fau.edu/irm/training.

Q: Who do I contact for emergencies situations?

 In emergencies please contact us directly by sending an email to coetech@fau.edu or by calling the Help Desk at 561-297-3999.

Q: How do I make changes to my COE faculty website or COE Departmental website?

Please refer here for detailed instructions on submitting any College of Education website changes.